Discussion:
Dear Alaska Airlines CEO...
(too old to reply)
Lazarhat
2003-11-21 19:04:40 UTC
Permalink
(This is the letter I'm sending to Alaska Airlines...)

First let me start by saying that I am an Alaska resident of 23+ years
and I have never used any other airline other than Alaska Air in my
entire life.

Recently my Mother, who lived in Salem, Oregon contracted liver
cancer. I was informed of this fact quite late in the course of the
disease and needed to rush there to be at her side before she
passed away.

I called your 800 number a few times, trying to find the most
expedient way to travel, of course at the lowest price possible
(to try and save money, since I am not a rich person and only
make $30,000 a year pre-taxes). The first quote I received was
for a flight that was 3 days out from the time of booking that only
went as far as Seattle and then I was told that it would cost me
$784. This left me to make other arrangements to get to Portland
and then Salem.

I can understand that prices would be higher on such short term notice,
but I was shocked when I was told by your ticketing agent that this was
a one way fare and that on the return trip back to Alaska, the price
would double if I didn't present a note from the funeral director or a
certificate of death before boarding. Had I not done so, your round
trip fare would have been in excess of $1500.00! That is nearly 5 times
the amount of a typical 14 day advanced round trip booking between
Anchorage and Portland, which I believe is now costing somewhere
between $300 and $350. I decided to check other airlines first.

I did so, and their fares were unfortunately similar, but loyalty to Alaska
Airlines brought me back again to check on arrangements that took me
into PDX (Portland), which is closer to my mother's home.

So I called your 800 number again, asked for a flight leaving that evening
to Portland and was again quoted the exact same fare ($784) with the
exact same conditions (present note/death certificate before boarding for
return trip or else be charged double)!

Having few choices, and needing to leave immediately, I booked the flight,
gathered up money from an entire weeks paycheck and got a loan of an
additional $400 from a friend so that I could purchase the ticket. I am glad
I didn't wait the extra three day for absolutely no reason (since no
difference
in price between immediate departure vs. 3 days out for the fare was
apparent)
because if I had done that I wouldn't have arrived until after my Mother's
death.

Let me sum up by saying that I am quite disappointed in Alaska Airlines
that they would seemingly take economic advantage of a grief stricken
person traveling to be with family members during their struggle with a
fellow family member's terminal illness. It is outrageous that I would be
charged 5 times the normal fare had Mom not died, and still somewhat
disconcerting that I am charged $784 for this bereavement fare. Especially
since no one had to be bumped from any flights to make room for my travel.
I know this for a fact because the two seats next to me were empty on the
jet between Anchorage and Seattle, as were the two seats on the Dash 8
flight from Seattle to Portland! In addition, on the return flight home, the
seat to my left was empty! So it's not like others had to get bumped to
make way for my emergency... and I find it hard for Alaska Airlines to
justify the outrageous fare charges for those flights considering the other
available seats on those flights.

While I do not know what you can do to restore my previous loyalty to
and confidence in Alaska Airlines, I do know that in the future I will
hesitate to book flights on Alaska Airlines -- only taking one as a last
resort when no other options are available and that I will inform other
Alaskans of what was perpetrated upon me by Alaska Airlines during
my hour of need and recommend that they not fly with Alaska Airlines
either. Your corporate policy on bereavement fares is shameful and needs
to be reworked to be more cost effective lest you continue to lose other
loyal customers forever because of those policies. While I can certainly
understand having to pay a higher price for these fares if you had to bump
other passengers, having empty seats available on the same flights as I took
only added insult to injury.

If you require further proof concerning this incident, I will supply flight
numbers... they are listed on the ticket stubs I still have at home. This is
not an issue of being charged double because I couldn't present the proper
forms for the return flight. I did so and as a result only had to pay $784
for
the whole round trip fare, but even this is outrageous when considering the
other factors as detailed above!

If memory serves, my original flight left Anchorage on 11/4/03 at approx.
10pm and returned on 11/16 from Portland departing at 9:00pm.

Thank You for your time and attention to this matter,

Randall Warner
***@nospamplease_trialwire.com
***@burnt_crusty_bitsyahoo.com

-l
--
to email me, remove the 'burnt_crusty_bits' from the email addy
Rahela Choudhury
2003-11-25 22:55:40 UTC
Permalink
What does this have to do with buddha?
Post by Lazarhat
(This is the letter I'm sending to Alaska Airlines...)
First let me start by saying that I am an Alaska resident of 23+ years
and I have never used any other airline other than Alaska Air in my
entire life.
Recently my Mother, who lived in Salem, Oregon contracted liver
cancer. I was informed of this fact quite late in the course of the
disease and needed to rush there to be at her side before she
passed away.
I called your 800 number a few times, trying to find the most
expedient way to travel, of course at the lowest price possible
(to try and save money, since I am not a rich person and only
make $30,000 a year pre-taxes). The first quote I received was
for a flight that was 3 days out from the time of booking that only
went as far as Seattle and then I was told that it would cost me
$784. This left me to make other arrangements to get to Portland
and then Salem.
I can understand that prices would be higher on such short term notice,
but I was shocked when I was told by your ticketing agent that this was
a one way fare and that on the return trip back to Alaska, the price
would double if I didn't present a note from the funeral director or a
certificate of death before boarding. Had I not done so, your round
trip fare would have been in excess of $1500.00! That is nearly 5 times
the amount of a typical 14 day advanced round trip booking between
Anchorage and Portland, which I believe is now costing somewhere
between $300 and $350. I decided to check other airlines first.
I did so, and their fares were unfortunately similar, but loyalty to Alaska
Airlines brought me back again to check on arrangements that took me
into PDX (Portland), which is closer to my mother's home.
So I called your 800 number again, asked for a flight leaving that evening
to Portland and was again quoted the exact same fare ($784) with the
exact same conditions (present note/death certificate before boarding for
return trip or else be charged double)!
Having few choices, and needing to leave immediately, I booked the flight,
gathered up money from an entire weeks paycheck and got a loan of an
additional $400 from a friend so that I could purchase the ticket. I am glad
I didn't wait the extra three day for absolutely no reason (since no
difference
in price between immediate departure vs. 3 days out for the fare was
apparent)
because if I had done that I wouldn't have arrived until after my Mother's
death.
Let me sum up by saying that I am quite disappointed in Alaska Airlines
that they would seemingly take economic advantage of a grief stricken
person traveling to be with family members during their struggle with a
fellow family member's terminal illness. It is outrageous that I would be
charged 5 times the normal fare had Mom not died, and still somewhat
disconcerting that I am charged $784 for this bereavement fare. Especially
since no one had to be bumped from any flights to make room for my travel.
I know this for a fact because the two seats next to me were empty on the
jet between Anchorage and Seattle, as were the two seats on the Dash 8
flight from Seattle to Portland! In addition, on the return flight home, the
seat to my left was empty! So it's not like others had to get bumped to
make way for my emergency... and I find it hard for Alaska Airlines to
justify the outrageous fare charges for those flights considering the other
available seats on those flights.
While I do not know what you can do to restore my previous loyalty to
and confidence in Alaska Airlines, I do know that in the future I will
hesitate to book flights on Alaska Airlines -- only taking one as a last
resort when no other options are available and that I will inform other
Alaskans of what was perpetrated upon me by Alaska Airlines during
my hour of need and recommend that they not fly with Alaska Airlines
either. Your corporate policy on bereavement fares is shameful and needs
to be reworked to be more cost effective lest you continue to lose other
loyal customers forever because of those policies. While I can certainly
understand having to pay a higher price for these fares if you had to bump
other passengers, having empty seats available on the same flights as I took
only added insult to injury.
If you require further proof concerning this incident, I will supply flight
numbers... they are listed on the ticket stubs I still have at home. This is
not an issue of being charged double because I couldn't present the proper
forms for the return flight. I did so and as a result only had to pay $784
for
the whole round trip fare, but even this is outrageous when considering the
other factors as detailed above!
If memory serves, my original flight left Anchorage on 11/4/03 at approx.
10pm and returned on 11/16 from Portland departing at 9:00pm.
Thank You for your time and attention to this matter,
Randall Warner
-l
Sanford M. Manley
2003-11-25 23:14:19 UTC
Permalink
Post by Rahela Choudhury
What does this have to do with buddha?
Everything. Buddha sought to relieve suffering.
Alaska Airlines has caused our brother to suffer.
We will get revenge by eating many Eskimo Pies.

If you do not understand alt.Buddha.short.fat.guy,
we understand.

Either stay and play with us or run along.
--
Sanford M. Manley
Hardly ever right, almost never wrong.
http://www.tfn.net/~smanley/index.html
Lazarhat
2003-11-25 23:31:05 UTC
Permalink
About as much as anything else written here, Rahela.

-l
--
to email me, remove the 'burnt_crusty_bits' from the email addy
Post by Rahela Choudhury
What does this have to do with buddha?
Post by Lazarhat
(This is the letter I'm sending to Alaska Airlines...)
First let me start by saying that I am an Alaska resident of 23+ years
and I have never used any other airline other than Alaska Air in my
entire life.
Recently my Mother, who lived in Salem, Oregon contracted liver
cancer. I was informed of this fact quite late in the course of the
disease and needed to rush there to be at her side before she
passed away.
I called your 800 number a few times, trying to find the most
expedient way to travel, of course at the lowest price possible
(to try and save money, since I am not a rich person and only
make $30,000 a year pre-taxes). The first quote I received was
for a flight that was 3 days out from the time of booking that only
went as far as Seattle and then I was told that it would cost me
$784. This left me to make other arrangements to get to Portland
and then Salem.
I can understand that prices would be higher on such short term notice,
but I was shocked when I was told by your ticketing agent that this was
a one way fare and that on the return trip back to Alaska, the price
would double if I didn't present a note from the funeral director or a
certificate of death before boarding. Had I not done so, your round
trip fare would have been in excess of $1500.00! That is nearly 5 times
the amount of a typical 14 day advanced round trip booking between
Anchorage and Portland, which I believe is now costing somewhere
between $300 and $350. I decided to check other airlines first.
I did so, and their fares were unfortunately similar, but loyalty to Alaska
Airlines brought me back again to check on arrangements that took me
into PDX (Portland), which is closer to my mother's home.
So I called your 800 number again, asked for a flight leaving that evening
to Portland and was again quoted the exact same fare ($784) with the
exact same conditions (present note/death certificate before boarding for
return trip or else be charged double)!
Having few choices, and needing to leave immediately, I booked the flight,
gathered up money from an entire weeks paycheck and got a loan of an
additional $400 from a friend so that I could purchase the ticket. I am glad
I didn't wait the extra three day for absolutely no reason (since no
difference
in price between immediate departure vs. 3 days out for the fare was
apparent)
because if I had done that I wouldn't have arrived until after my Mother's
death.
Let me sum up by saying that I am quite disappointed in Alaska Airlines
that they would seemingly take economic advantage of a grief stricken
person traveling to be with family members during their struggle with a
fellow family member's terminal illness. It is outrageous that I would be
charged 5 times the normal fare had Mom not died, and still somewhat
disconcerting that I am charged $784 for this bereavement fare. Especially
since no one had to be bumped from any flights to make room for my travel.
I know this for a fact because the two seats next to me were empty on the
jet between Anchorage and Seattle, as were the two seats on the Dash 8
flight from Seattle to Portland! In addition, on the return flight home, the
seat to my left was empty! So it's not like others had to get bumped to
make way for my emergency... and I find it hard for Alaska Airlines to
justify the outrageous fare charges for those flights considering the other
available seats on those flights.
While I do not know what you can do to restore my previous loyalty to
and confidence in Alaska Airlines, I do know that in the future I will
hesitate to book flights on Alaska Airlines -- only taking one as a last
resort when no other options are available and that I will inform other
Alaskans of what was perpetrated upon me by Alaska Airlines during
my hour of need and recommend that they not fly with Alaska Airlines
either. Your corporate policy on bereavement fares is shameful and needs
to be reworked to be more cost effective lest you continue to lose other
loyal customers forever because of those policies. While I can certainly
understand having to pay a higher price for these fares if you had to bump
other passengers, having empty seats available on the same flights as I took
only added insult to injury.
If you require further proof concerning this incident, I will supply flight
numbers... they are listed on the ticket stubs I still have at home. This is
not an issue of being charged double because I couldn't present the proper
forms for the return flight. I did so and as a result only had to pay $784
for
the whole round trip fare, but even this is outrageous when considering the
other factors as detailed above!
If memory serves, my original flight left Anchorage on 11/4/03 at approx.
10pm and returned on 11/16 from Portland departing at 9:00pm.
Thank You for your time and attention to this matter,
Randall Warner
-l
Daryl
2003-11-26 06:50:03 UTC
Permalink
Post by Rahela Choudhury
What does this have to do with buddha?
The more germane question is "what does this group
have to do with the Buddha?"

<johncleese>
The answer to that question is intuitively obvious
to the most casual of observers. Well, perhaps only
to somewhat dedicated observers, and perhaps those
who more inclined to the analytical than the
intuitive, but you DO have to be an observer, that
much is certain. There's no getting around that one
I'm afraid. No observer no observed as they say in
the east. And if there is no observed then where is
the observer? Hmm? Can't answer that can you? No
of course you can't, because it's as preposterous as
a lumberjack with low-heels. Let this be a lesson
to you then. You have to be somewhat dedicated and
not too casual, inclined to the analytical more
than the intuitive, and most importantly you have
to be an *observer*. Right then, off you go to
observe. I haven't got all day to stand here
answerring daft questions from casual observers.
</johncleese>
--
Daryl - still working on a new email address...
Ned Ludd
2003-11-26 15:16:57 UTC
Permalink
Post by Rahela Choudhury
What does this have to do with buddha?
What does Rahela Choudhury have to do with buddha?

Ned

P.S. Is 'Rahela' like Rahula?
Lazarhat
2003-11-26 17:28:04 UTC
Permalink
Post by Ned Ludd
Post by Rahela Choudhury
What does this have to do with buddha?
What does Rahela Choudhury have to do with buddha?
Ned
P.S. Is 'Rahela' like Rahula?
A collective 'thanks guys' to Sanford, Daryl and Ned for the support and
thought provoking koans.

-l
--
to email me, remove the 'burnt_crusty_bits' from the email addy
Rahela Choudhury
2003-11-27 04:49:00 UTC
Permalink
Post by Ned Ludd
Post by Rahela Choudhury
What does this have to do with buddha?
What does Rahela Choudhury have to do with buddha?
Rahela is buddha. *gong*
Ned Ludd
2003-11-27 14:51:19 UTC
Permalink
Post by Rahela Choudhury
Post by Ned Ludd
Post by Rahela Choudhury
What does this have to do with buddha?
What does Rahela Choudhury have to do with buddha?
Rahela is buddha. *gong*
Ha. Only if mind is the wish-fulfilling gem. Rahula
certainly isn't. Take your pick:


Rahula means fetter (obstacle/impediment).
http://web.singnet.com.sg/~sidneys/disciples.htm

Rahula, which means bond.
http://www.shaolin-tiger.com/suantew/id24.htm

Rahula, which means "appendage" or "attachment".
http://www.geocities.com/christian_intellectual/essay_29.htm

Rahula means love or burden or tie.
http://www.dhammastudy.com/tttwo.html

Rahula means literally an obstacle.
http://www.csuchico.edu/~cheinz/syllabi/fall99/kohno/kohno3index.html

Rahula, which means something that ties one down.
http://www.christianforums.com/t60410&page=4


Although the preponderance of the definitions favor "fetter".

Ned
Messer Xin
2003-11-27 16:34:28 UTC
Permalink
Post by Ned Ludd
Post by Rahela Choudhury
Post by Ned Ludd
Post by Rahela Choudhury
What does this have to do with buddha?
What does Rahela Choudhury have to do with buddha?
Rahela is buddha. *gong*
Ha. Only if mind is the wish-fulfilling gem. Rahula
Rahula means fetter (obstacle/impediment).
http://web.singnet.com.sg/~sidneys/disciples.htm
Rahula, which means bond.
http://www.shaolin-tiger.com/suantew/id24.htm
Rahula, which means "appendage" or "attachment".
http://www.geocities.com/christian_intellectual/essay_29.htm
Rahula means love or burden or tie.
http://www.dhammastudy.com/tttwo.html
Rahula means literally an obstacle.
http://www.csuchico.edu/~cheinz/syllabi/fall99/kohno/kohno3index.html
Rahula, which means something that ties one down.
http://www.christianforums.com/t60410&page=4
Although the preponderance of the definitions favor "fetter".
Ned
You forgot the demon that eats the moon in an eclipse.


---Messer Xin
--
After considerable thought, I have decided to withhold any further comment
other than the fact that I am withholding comment. I would have withheld that
comment also, but I am withholding the reason why I chose to say anything at
all. Why I am saying this, I will not say. --Sanford Manley, absfg
Ned Ludd
2003-11-27 17:38:06 UTC
Permalink
Post by Messer Xin
Post by Ned Ludd
Post by Rahela Choudhury
Post by Ned Ludd
Post by Rahela Choudhury
What does this have to do with buddha?
What does Rahela Choudhury have to do with buddha?
Rahela is buddha. *gong*
Ha. Only if mind is the wish-fulfilling gem. Rahula
[snip]
Although the preponderance of the definitions favor "fetter".
You forgot the demon that eats the moon in an eclipse.
Wow, 645 Yahoo hits on "demon eats moon eclipse" ... - Ned


Moon Lore: Moon Superstitions: III. Lunar Eclipses
... modern. The Indian belief is that a serpent eats up the sun
and moon when they are eclipsed, or a demon devours them. To ...
www.sacred-texts.com/astro/ml/ml17.htm - 40k

... In Japan, they thought eclipses were caused by a demon called
Oni ... Eclipses happened when Skoll eats Sol. ... was a result of
the Sun stealing kisses from the Moon. ...
www.mweb.co.zw/eclipse2/history.htm - 23k

Do you know what legend....
... In Romania, it was assumed that a Vârcolac eats the Sun. The
Vârcolac is an evil demon. ... legends, it is a ghost whose main
task is to attack the Moon or the ...
www.geocities.com/Athens/Troy/7045/legend.htm - 5k

Chasing the Sun
... As the wolves chased the Norse sun and moon, a demon chases the
Bedouin ones. During a solar eclipse, the demon catches and eats
the evil sun woman. ...
www.widdershins.org/vol4iss1/07.htm - 17k
Messer Xin
2003-11-28 02:41:25 UTC
Permalink
Post by Ned Ludd
Post by Messer Xin
Post by Ned Ludd
Post by Rahela Choudhury
Post by Ned Ludd
Post by Rahela Choudhury
What does this have to do with buddha?
What does Rahela Choudhury have to do with buddha?
Rahela is buddha. *gong*
Ha. Only if mind is the wish-fulfilling gem. Rahula
[snip]
Although the preponderance of the definitions favor "fetter".
You forgot the demon that eats the moon in an eclipse.
Wow, 645 Yahoo hits on "demon eats moon eclipse" ... - Ned
Moon Lore: Moon Superstitions: III. Lunar Eclipses
... modern. The Indian belief is that a serpent eats up the sun
and moon when they are eclipsed, or a demon devours them. To ...
www.sacred-texts.com/astro/ml/ml17.htm - 40k
... In Japan, they thought eclipses were caused by a demon called
Oni ... Eclipses happened when Skoll eats Sol. ... was a result of
the Sun stealing kisses from the Moon. ...
www.mweb.co.zw/eclipse2/history.htm - 23k
Do you know what legend....
... In Romania, it was assumed that a Vârcolac eats the Sun. The
Vârcolac is an evil demon. ... legends, it is a ghost whose main
task is to attack the Moon or the ...
www.geocities.com/Athens/Troy/7045/legend.htm - 5k
Chasing the Sun
... As the wolves chased the Norse sun and moon, a demon chases the
Bedouin ones. During a solar eclipse, the demon catches and eats
the evil sun woman. ...
www.widdershins.org/vol4iss1/07.htm - 17k
Btw, you'd like to just browse
www.mythinglinks.org

I found it looking for info on Perun and other Russian/Belarusian mythic
figures. Cool stuff on Baba Yaga.

---Messer Xin
--
Yer just tryin ta get into sig lines yu little weasel.
-- cryptocupcake, South Ninavut
2003-11-27 18:33:54 UTC
Permalink
Post by Ned Ludd
Post by Rahela Choudhury
Post by Ned Ludd
Post by Rahela Choudhury
What does this have to do with buddha?
What does Rahela Choudhury have to do with buddha?
Rahela is buddha. *gong*
Ha. Only if mind is the wish-fulfilling gem. Rahula
Rahula means fetter (obstacle/impediment).
http://web.singnet.com.sg/~sidneys/disciples.htm
Rahula, which means bond.
http://www.shaolin-tiger.com/suantew/id24.htm
Rahula, which means "appendage" or "attachment".
http://www.geocities.com/christian_intellectual/essay_29.htm
Rahula means love or burden or tie.
http://www.dhammastudy.com/tttwo.html
Rahula means literally an obstacle.
http://www.csuchico.edu/~cheinz/syllabi/fall99/kohno/kohno3index.html
Rahula, which means something that ties one down.
http://www.christianforums.com/t60410&page=4
Although the preponderance of the definitions favor "fetter".
Ned
Don't forget the ebophonics definition- Ra, the Sungod + hula- to
undulate in a suggestive manner...i.e. Elvis.


but she distinctly said "Re-" hula....

"Mors certa, vita incerta"

www.thehungersite.com
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